Contact Us
What would you like to ask us about?
Frequently asked questions
What is a VPN?
A VPN creates a private encrypted tunnel from your device to a secure VPN route before your traffic reaches the wider internet. It is a simple way to make everyday browsing safer on shared networks and to stop websites from seeing your normal connection's public IP.
What does Cryptid VPN protect?
Cryptid VPN helps protect the connection between your device and the VPN route, masks your public IP, and gives you a calmer privacy toolkit for browsing, files, saved logins, and identity exposure monitoring. It is designed to make safer habits easier, without pretending one tool can solve every security risk.
When should I turn the VPN on?
Turn it on when you use public Wi-Fi, travel, work from shared networks, stream from unfamiliar places, or simply want your browsing to move through an encrypted route. It is also useful at home when you want an extra privacy layer between your device and the internet.
Will a VPN make me invisible online?
A VPN gives you a strong privacy layer by encrypting your connection to the VPN route and helping hide your normal public IP. It will not make you completely invisible because accounts you sign in to, browser cookies, device settings, and the websites you use can still recognize you. Think of it as a practical shield, not a magic disguise.
Can a VPN help with blocking on local networks?
Often, yes. A VPN can route your traffic through another location, which may help on restrictive networks, hotel Wi-Fi, campus Wi-Fi, or while travelling. Some networks and services still have their own blocking rules, but a VPN gives you a much better route to try.
What is cloud storage in Cryptid VPN?
Cloud storage keeps important files close to the same account you use for your privacy tools. Instead of bouncing between separate apps, you can keep browsing protection, files, saved logins, and security features in one cleaner workspace.
What is the password manager for?
The password manager helps you save stronger, unique logins so you do not have to reuse the same password everywhere. That means less mental load for you and better protection if one website you use ever has a breach.
What is ID Guard?
ID Guard monitors identity details such as emails, phone numbers, and usernames for breach exposure. If something shows up, Cryptid VPN turns it into clearer alerts and summaries so you can understand what happened and what to change next.
What does the file malware scanner do?
The file malware scanner adds another check before files become part of your storage workflow. It is a helpful safety layer for everyday file handling, while your device security and software updates still remain important.
How do I choose the right plan?
Choose based on how much protection you want in one place. You can keep things simple with storage, add VPN access for private browsing, or move up when you want more storage, saved logins, identity monitoring, and file scanning together. The pricing page shows the exact side-by-side details.
Can I use Cryptid VPN on multiple devices at the same time?
Yes. Cryptid VPN is built for the real way people work: phone, laptop, desktop, and tablet all in the mix. You can use your account across multiple devices at the same time, so your protection can travel with you instead of being locked to one screen.
Will Cryptid VPN slow down my connection?
A VPN can add a little overhead because your traffic is encrypted and routed through another location. Cryptid VPN uses PureVPN Atom routing so everyday connection handoff stays clear, quick, and practical for normal browsing.
Are my passwords and files exposed when the VPN is on?
No. The VPN connection, storage, password manager, and ID Guard are separate tools inside the same account experience. Turning on the VPN does not show your stored files or saved logins to the websites you visit.
Where can I compare exact plan features?
Use the pricing page for the full side-by-side view of storage amounts, VPN access, password manager, ID Guard limits, file malware scanning, and monthly or yearly pricing.